The Washington state dept. of Financial Institutions (DFI) has gotten complaints of just what is apparently a feasible business collection agencies . Consumers report getting telephone telephone calls or e-mails claiming that the consumers owe debts they usually do not really owe. The folks behind this declare that the consumers owe debt to organizations with “ACS” inside their names or the initials “ACS.” The people sending the e-mails, from the same email address, used ACS Incorporation, ACS Inc., ACS Legal Group, Advance Cash Services and ACS interchangeably in at least one e-mail exchange provided to the DFI.
Some customers report getting duplicated collection that is harassing. The callers contact customers at work and payday loans NY house. In a few full instances, they’ve called customers’ credit sources. The callers usually threaten appropriate action. Most of the callers claim become lawyers or users of police force. The callers frequently have the consumer’s information that is personal such as bank account figures and social safety figures.
Other customers report getting duplicated emails that are harassing. These emails also threaten appropriate action, and can even result from senders claiming become lawyers or users of police force. The individuals delivering these e-mails also provide usage of customers’ private information.
None of this companies that are above-listed licensed by DFI nor registered to conduct company in Washington State because of the Department of Licensing (DOL), the Department of sales, or perhaps the Secretary of State. DOL licenses and regulates debt collectors under RCW 19.16.
DFI warns consumers to prevent offer any nonpublic information that is personal such as for instance social safety quantity, charge card, or bank-account information to virtually any specific, internet site, or company without first verifying their identity and permit status. Customers can see whether a services that are financial or person is properly certified to conduct business when you look at the State of Washington using the “Verify a License” function on DFI’s web site at . Customers may also check always permit status with DOL at
“ACS Inc.” shouldn’t be confused with the likewise known as company “ACS (US), Inc.”
“American Credit possibilities, Inc.” really should not be confused with the similarly known as business “American Credit Solutions”.
The after folks have been related to this apparent :
Shawn Johnson John Harris Liam Smith Adam Wind
These people utilize titles like “Sr. Research Officer,” “Investigation Officer,” and “Sr. Research Officer (Department – Law & Enforcement).”
The after contact information is connected with this obvious :
DFI cautions that unlicensed entities often take part in specific practices that indicate they have been committing a fraud or otherwise violating Washington State legislation. By way of example, such entities frequently use non-business e-mail addresses (such as for instance , or any other similar easily obtained email addresses) to deliver correspondence, threaten legal or criminal action if customers try not to reply instantly, or have many different typographical and spelling mistakes within their correspondence to customers.
Nonetheless, on occasion, emails or letters from unlicensed entities participating in fraudulent task will include accurate information that is personal such as for instance current or previous details, active telephone numbers, or social security figures. DFI encourages customers whom get communications containing information that is personal contact their banking institutions, credit-reporting agencies, plus the personal protection management to make certain there’s no unauthorized activity on their reports.
Commercial Collection Agency Laws
From you, the collection activity may be subject to the federal Fair Debt Collection Practices Act (FDCPA) if you received a loan from a lender or owed money to a business and someone other than the lender or business is now attempting to collect. You should request a “written validation notice,” which must include the amount of the debt, the name of the creditor you owe, and your rights under the FDCPA if you receive a communication from a party claiming that a debt is owed. The Federal Trade Commission at 1-877-FTC-HELPCall: 1-877-FTC-HELP, or online at if you have questions regarding debt collection laws, contact
If somebody threatens to garnish your wages, speak to your company, or makes use of threatening, daunting, or language that is offensive report such actions to mention and federal regulators. See below for just how to contact the correct state and regulator that is federal.